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What happens if I do not make the outstanding payments?

  • You will receive a payment reminder by email.
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  • If payment is still not received, IONITY may also engage its debt collection partner, Debtist GmbH / Debtist Ltd., to recover the outstanding amount. Debtist may contact affected customers by email using an address determined by the customer’s country of residence, such as mahnungen@inkasso.debtist.de, dunning@collections.debtist.co.uk, dunning@collections.debtist.eu, or a similar Debtist email address.
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  • If you wish to read more about the debt collector, please follow the link to their website: Debtist: Digital. Inkasso. Europa.

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