How can we help?
Got a question or ran into a charging issue? The IONITY Customer Support is here to help you get back on the road quickly.
Service updates & important notices
Fraud warning: fake offers at our charging locations
Beware of fake offers at our Charging Locations
Parking spaces with alleged IONITY charging stations are currently being offered for sale by individuals claiming to be IONITY employees.
These offers do not come from IONITY. IONITY never makes such offers and does not sell parking spaces with charging stations or similar services.
If you receive such an offer or something similar, please report it to our Customer Service. Email: support@ionity.eu
.jpg)
Location specific information
Available across 24 countries.
All access with our app.
Select country
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Hotline
24/7 support for EV charging issues in Czech Republic
Czech Republic
Hotline
24/7 support for EV charging issues in Lithuania
Lithuania
Hotline
24/7 support for EV charging issues in Netherlands
Netherlands
Hotline
24/7 support for EV charging issues in Switzerland
Switzerland
Hotline
s
Free call for UK Residents
24/7 support for EV charging issues in the U.K.
United Kingdom