1. Please, scan the QR code at the charging point with any QR code scanner. You can find the QR code near the charger's display, for example as shown in the below picture.

    With an iPhone this is possible with the standard camera. For other mobile phones you may require a separate app (QR scanner). You can also use the QR code via the IONITY App.
  2. If the QR code has been successfully scanned, the respective charging point will be shown in the IONITY App. 
  3. Follow the steps to start a charge
  4. Follow the steps to complete the payment process
  5. You might need to authorise the payment. This is in line with EU regulations (PSD2) to make electronic payments safer. The method used is dependent on your bank.
  6. Pre-authorisation amount will be reserved on your credit card (1 EUR or 1 GBP or similar amount in other currencies) 

  7. Plug in the connector into the car.