Please scroll down for viewing the bank account details that are required for transfers of outstanding payments.

What is dunning? 

  • Dunning is a process IONITY initiates whereby a customer owes IONITY money for charging services or subscription fees. 
  • The dunning reminder emails inform a customer what amounts are outstanding, what services were bought, and how to make a payment. 

What triggers the payment reminder / dunning process for an IONITY App/WebApp customer?  

  • Customer was successfully pre-authorized for their payment and was able to complete a charging session
  • However, IONITY receives a declined payment request from the customer’s bank. 
  • This triggers the IONITY dunning process. 

What triggers the dunning process for an IONITY PASSPORT customer?  

  • Customer gets billed on the first of every month for their monthly subscription amount (e.g. 17.99 EUR).  
  • However, the payment for this monthly payment fails.
  • IONITY receives a declined payment request from the customer’s bank. 
  • This triggers the IONITY dunning process.

I did receive an invoice, why are you telling me I have not paid? 

  • The invoice gets triggered/sent independently of whether or not the payment has been made successfully.  
  • There are 2 reasons why the payment was rejected by your bank:
  • IONITY authorized the card with 1EUR and allowed the customer to charge the car. Then IONITY performed a so-called pre-authorization adjustment, which means that the final amount charged gets passed on to your bank. The bank rejected this adjustment, which is why IONITY did not receive the payment and is sending out the dunning email. 
  • If you have an IONITY PASSPORT then IONITY debits the monthly fee on the 1st of every month. In some instances, the bank rejects the monthly payment, and IONITY was not able to receive the payment and is sending out the dunning email. 

Why did I get a payment reminder email over a lot of outstanding payments? 

  • IONITY initiated the dunning process in October 2022 and all outstanding payments between 01 January 2022 and October 2022 have been added up in this initial payment reminder.  
  • Going forward, each failed payment will be processed within 1 week of the payment being missed.

Are there any other options to make the payment apart from a bank transfer?

  • At this point in time, the only option is to make the overdue payments via a bank transfer.  You will find all details required for the bank transfer in the payment reminder email/PDF.

How long do I have until I have to pay the overdue amount? 

  • The date by which you have to make the payment is stated in the PDF that is included in your email reminder.   

What happens if I do not make the outstanding payments? 

  • You will be sent a 2nd reminder email
  • If you still do not pay, IONITY reserves the right to take legal action. 

Bank account details for transfers of pending payments:


CurrencyBank Account numberIBANBICSort-code Bank code Bankgiro NumberAccount NameName of BankBank Address
AustriaEUR10135560200AT27 1810 0101 3556 0200GEBAATWWx18100xlonity GmbH - Zweigniederlassung OESTERREICHBNP PARIBAS SAVORDERE ZOLLAMTSSTRASSE 13, WIEN, 1030
BelgiumEUR895941990BE34 0018 9594 1990 GEBABEBBXXXx001xIONITY GmbH, Belgian branchBNP PARIBAS FORTIS (FORTIS BANK SA/MONTAGNE DU PARC 3, BRUSSELS, 1000
1000 Brussels
CroatiaHRK1135131122HR21 2484 0081 1351 3112 2RZBHHR2Xx2484008xIONITY GMBH - PODRUZNICA ZAGREBRAIFFEISENBANK AUSTRIA D.D. ZAGREBMAGAZINSKA CESTA 69, ZAGREB, 10110
Czech RepublicCZK0644506006060028CZ54 6300 0644 5060 0606 0028GEBACZPPx6300xIONITY GMBH, ODSTEPNY ZAVODBNP PARIBAS S.A., POBOCKA CESKA REPMILEVSKA 2095, MAIN POINT PANKRAC, 5, FLOOR 6, PRAGUE, 140 00
Danmark DKK1700271020DK68 8149 1700 2710 20FTSBDKKKx8149xIONITY GMBH DANISH BRANCHBNP PARIBAS S.A. DENMARK, FILIAL AFADELGADE 12, 3, COPENHAGEN, 1304
EstoniaEUR4270949029DE17512106004270949029BNPADEFFXXXx 51210600xIONITY GMBH, EESTI FILIAALBNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
FinnlandEUR4270942024DE02512106004270942024BNPADEFFXXXx51210600xIONITY GMBH, SUOMEN SIVULIIKEBNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
FranceEUR11438064FR76 3000 4025 1100 0114 3806 468BNPAFRPPXXXx 30004xlonity GmbH French branchBNP-PARIBAS SA (FORMERLY BANQUE NAT16 BOULEVARD DES ITALIENS, PARIS, 75450
75012 PARIS
GermanyEUR 4221418033DE43 5121 0600 4221 4180 33BNPADEFFXXXx 51210600xIONITY GmbHBNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
60327 Frankfurt am Main
Great BritainGBP89144027 GB18 BNPA 4063 8489 1440 27BNPAGB22XXX40-63-84BNPAxIONITY GmbHBNP PARIBAS LONDON BRANCH10 HAREWOOD AVENUE, LONDON, NW1 6AA
HungaryHUF7025120300140348HU77 1310 0007 0251 2030 0140 3485BNPAHUHXx131xIONITY GmbH Hungarian BranchBNP PARIBAS, HUNGARY BRANCHTEREZ KORUT 55-57, BUDAPEST, 1062
1062 Budapest
IrelandEUR43180225IE35 BNPA 9902 0643 1802 25BNPAIE2DXXX99-02-06BNPAxIONITY GmbHBNP PARIBAS IRELAND- DUBLIN BRANCHTERMINI, 3 ARKLE ROAD, DUBLIN, D18 T6T7
ItalyEUR16456IT63 O010 0501 6000 0000 0016 456BNLIITRRx01005xIONITY GmbH, Italian branchBANCA NAZIONALE DEL LAVORO S.P.A.PIAZZA SAN FEDELE 3, MILANO, 20121
LatviaEUR4270878020DE55512106004270878020BNPADEFFXXXx51210600xIONITY GMBH FILIALE LA TVIJABNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
LithuaniaEUR4270952023DE77512106004270952023BNPADEFFXXXx 51210600xIONITY GMBH LIETUVOS FILIALASBNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
NetherlandsEUR227729072NL17 BNPA 0227 7290 72BNPANL2Ax BNPAxIONITY GMBHBNP PARIBAS S.A. - THE NETHERLANDSHEERENGRACHT 595, AMSTERDAM, 1017 CE
NorwayNOK 210837NO14 9021 2108 374BNPANOKKx9021xIONITY GMBH (NUF)BNP PARIBAS S.A. NORWAY BRANCHSTOPERIGATA 2, OSLO, 0250
PolandPLN1820554330000003PL05 1600 1462 1820 5543 3000 0003PPABPLPKXXXx160xIONITY GmbH, Sp. Z.o.o. Oddzial w PolcseBNP PARIBAS BANK POLSKA S.A.KASPRZAKA STREET 2, WARSZAWA, 01-211
PortugalEUR143050245PT50 0034 0109 0014 3050 2454 4BNPAPTPLXXXx 0034xIONITY GmbH, Surcusal em PortugalBNP PARIBASTORRE OCIDENTE, RUA GALILEU GALILEI 2, FLOOR 13, LISBON, 1500-392
SlovakiaEUR4270950027DE37 5121 0600 4270 9500 27BNPADEFFXXXx51210600xIONITY GMBH, ORGANIZACNA ZLOZKABNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
SloveniaEUR4270941026DE79512106004270941026BNPADEFFXXXx 51210600xIONITY GMBH, PODRUZNICA V SLOVENIJI BNP PARIBAS S.A. NIEDERLASSUNG DEUTSENCKENBERGANLAGE 19, FRANKFURT AM MAIN, 60325
SpainEUR 0303322002ES21 0149 0101 1403 0332 2002BNPAESMSXXXx149xIONITY GMBH, SUCURSAL EN ESPANABNP PARIBAS S.A. SUCURSAL EN ESPANACALLE EMILIO VARGAS 4, MADRID, 28043
SwedenSEK00000094700031982SE60 9470 0000 0947 0003 1982FTSBSESSx9475952-7978IONITY GMBH SWEDISH BRANCH FILIALBNP PARIBAS S.A., BANKFILIAL SVERIGHOVSLAGARGATAN 3, STOCKHOLM, 103 96
SwitzerlandCHF001133062002CH42 0868 6001 1330 6200 2BPPBCHGGXXXx08686xlonity GmbH 80809 Munchen Zweigniederlassung Schweiz ZurichBNP PARIBAS (SUISSE) SAPLACE DE HOLLANDE 2, GENEVA, 1211