Please select one of the options to contact us according to these topics:


Whom to contact

  • How to charge at IONITY stations
  • How to use the IONITY App/Payment Website
  • Where to find IONITY stations
  • IONITY mobile app
  • App payment questions
  • App account deletion request

IONITY Support Team

email Contact us

If you wish to contact our Customer Service team via phone, you can find the national contact numbers here:

Our national hotline phone numbers

Para clientes em Portugal: Livro de Reclamações
For customers in Portugal: Complaints book