How can we help?
Got a question or ran into a charging issue? The IONITY Customer Support is here to help you get back on the road quickly.
Service updates & important notices
Recent Welcome E-Mail
We recently updated our system and migrated user accounts to our new app. As a result, some users received a Welcome email. If you received this email, it means your IONITY account has been successfully migrated. We apologize for any confusion this may have caused. Please be assured that your data remains secure and has not been shared with any third party.
This email was part of an internal account migration and not an external breach.
Thank you for your understanding.
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24/7 support for EV charging issues in Czech Republic
Czech Republic
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24/7 support for EV charging issues in Lithuania
Lithuania
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24/7 support for EV charging issues in Netherlands
Netherlands
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24/7 support for EV charging issues in Switzerland
Switzerland
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24/7 support for EV charging issues in the U.K.
United Kingdom