Croatia: introduction of the euro

As of the 1st of January 2023, Croatia will enter the eurozone and the euro will become the official currency. All amounts set in kuna will be converted to euro with the official fixed exchange rate (7,53450 HRK per 1 EUR) as defined by the general conversion rules.

Changes you may notice include the dual pricing display of euro/kuna at all customer touchpoints until the 31st of December, 2023. In addition, all payments and invoices will now be displayed in euros. This change should not affect how you pay at our payment terminals.  

FAQs:

Will the price increase with the euro change?

• The euro prices will be equivalent to the kuna amount in accordance with the set exchange rate set by the general conversion rules.

Can I pay with the same payment methods?

• Yes, the euro implementation should not affect the method by which you can pay at IONITY.

As an IONITY customer, what changes will I notice?

• The only changes that you should notice include, the dual pricing and exchange rate at all of our customer touchpoints e.g. on our website, app, charging terminals, and invoices.

How will I get refunded if my charging event took place when kuna was still the official currency?

• As of  the 1st of January 2023, the official currency in Croatia will be the euro, therefore any refunds made after 1st of January 2023 will be paid out in euros, regardless of when the charging event took place.