In order to offer a smooth payment process, we need to make a pre-authorisation/reservation on your credit card, to verify that the card is working and that sufficient funds are available to cover the payment.

What does it mean?

  • NEW IONITY APP (released on 1st June 2021):

Temporarily we reserve 1 EUR (or a similar amount in any of the selected currencies for payment: 1 CHF, 1 GBP, 8 DKK, 10 NOK, 10 SEK, 5 PLN, 350 HUF, 25 CZK, 8 HRK). 

Your bank may inform you of this by a mobile push message, email or it may show up on your bank statement as a "pending transaction". This may vary from bank to bank.

Please note: the temporary reservation does not amount to a charge on your card and is only held for a short period of time (maximum a few days). However, the duration of this may vary considerably from bank to bank. 

The actual payment or booking of your credit card will only take place once you have successfully completed charging your car. The actual purchase amount will then be charged to your credit card. If you entered your email address, you will receive an invoice (in the morning, on the next working day). 


  • OLD IONITY APP / IONITY Payment Website (payment.ionity.eu):

Temporarily we reserve 80 EUR (or a similar amount in any of the selected currencies for payment: 85 CHF, 67 GBP, 600 DKK, 800 NOK, 850 SEK, 340 PLN, 27000 HUF, 2000 CZK, 600 HRK). 

Your bank may inform you of this by a mobile push message, email or it may show up on your bank statement as a "pending transaction". This may vary from bank to bank.

Please note: the temporary reservation does not amount to a charge on your card / PayPal account and is only held for a certain period of time (for example 7 days). However, the duration of this may vary considerably from bank to bank. Unfortunately, IONITY has no influence on this and is unable to speed up the cancellation of the pre-authorisation amount. 

The actual payment or booking of your credit card / PayPal account will only take place once you have successfully completed charging your car. The actual purchase amount will then be charged to your credit card / PayPal account and the pre-authorisation released. If you entered your email address, you will automatically receive an invoice.